Terms and Conditions

Your Contract:
The contract is between Mr M Walmsley & Miss A W Wright trading as Fyne Sailing “the Firm” of 43 Bessancourt, Holmes Chapel, Cheshire, England, United Kingdom, CW4 7AN and all persons (or any of them) named on the booking form. All contracts and matters arising from them are subject to English Law and the exclusive jurisdiction of the English Courts.

Booking:
To make your booking we require a completed booking form and payment for the price of the trip.

Payment for the full amount is required at the time of booking. The person who completes the booking form accepts responsibility for payment for all the persons named on the booking form and is responsible for keeping all party members informed as to the booking details. A contract is made when we accept your booking and payment is received in full.

The Firm reserves the right to decline any booking at their discretion.

Our Prices:
Prices are believed to be correct at the time of publication.

Included in our price:
Your place aboard the yacht for the duration of the trip; refreshments provided on board and all yacht related costs including fuel and mooring charges; yacht insurance to cover any major damage to the yacht or its equipment; use of safety equipment.

Not included in our price:
Transfers to or from the points of embarkation and disembarkation from the yacht; trips, excursions and related costs, such as food and drink or accommodation ashore, arranged by you or by the Firm or its agents; personal use of yacht communications; personal travel insurance; visas, vaccinations, passport and other incidental charges (as applicable).

Payment Methods:

  1. Debit and Credit Cards:

You may pay online, via telephone or in person using a debit or credit card.

  1. Bank Transfer:

Please contact us for details for use with direct bank transfer.

Cancellation or alteration by you:
If you wish to alter your booking at any point prior to departure, we shall endeavour to make the necessary changes but cannot guarantee to do so. All requests for alteration or cancellation are subject to the following terms:

  1. You may transfer your booking to another person. The request must be accompanied by full booking details in the name of the person to whom the trip will be transferred. We must receive your request by email no later than 48 hours prior to departure. The Firm reserves the right to decline any request for transfer at its discretion;
  2. Cancellation of a booking must be notified to the Firm in writing and the effective date of cancellation is the date that the Firm receives such notification. If you serve notice of cancellation you will be liable to pay cancellation charges. The cancellation charges are:
  • more than 28 days: 50% of trip cost;
  • less than 28 days: 100% of trip cost.

Cancellation or alteration by the Firm:
The arrangements for our trips are made many months in advance and are always weather dependent. It is sometimes inevitable that changes may become necessary.

The Firm reserves the right to change or cancel a trip at any time for any reason.

When a trip may not meet its minimum number of guests you will be required to move to an alternative date.

In the event that we are unable to provide the booked trip and have to change them prior to the start of the trip, you will be given the choice of accepting the change or terminating your booking. If you choose to terminate your booking you will be given the choice of choosing an alternative trip or receiving a full refund of the money you have paid. The Firm will make reasonable efforts to keep you informed of any such changes.

Force Majeure: No Compensation will be paid and no liability beyond offering the above mentioned choices can be accepted where we are forced to make a change as a result of unusual or unforeseen circumstances beyond our control, the consequences of which we could not have avoided given all due care including but not limited to outbreak of hostilities, civil commotion, riot, riotous assembly, storm, hurricane, gales, lack of wind, crew illness, tempest and acts of God.

Limitation of liability:

  1. The Firm will accept liability for negligence of its staff causing your bodily injury or death only to the extent that it is obliged to under English law. The Firm shall not (subject to any statutory requirement to the contrary) be liable for any injury, death, loss or damage caused by other passengers, nor will it be liable for any uninsured losses of your property, nor for any illness, injury or death sustained during any trip.
  2. You shall not be entitled to any refund or compensation in the event of withdrawing during your trip, due to health, personal or other reason. If you withdraw prior to the trip the cancellation charges shall apply.

Excursions and Activities:
We may provide you with information about activities and excursions that are available in the area you are visiting. We have no involvement in any such excursions or activities, which are neither run, supervised nor controlled in any way by us. They are provided by local third parties who are entirely independent of us. They do not form part of any contract with us even when we suggest particular excursions or operators or assist you in booking such activities or excursions in any way. We accept no liability on any basis in relation to such activities or excursions.

Authority:
You agree to accept the authority, decisions and instructions of the Firm’s employees, skippers and crew during your trip.

At all times the decision of the skipper will be final on all matters.

You must adhere to instructions issued to you by the skipper.

Although the skipper will try to meet any reasonable request to visit specific places, there is no guarantee and the route taken is entirely at the discretion of the skipper.

If the skipper decides that the yacht shall not sail at any time, or should return after departure, due to the nature of the weather or to a defect of the yacht or its equipment or the indisposition of any crewmember or passenger, the skipper’s decision will be final.

If you commit an illegal act or disregard the cultural customs you may be excluded from the trip and the Firm shall have no responsibility to or for you or for cost of repatriation.

In addition, should you interfere with the wellbeing of the crew or other passengers, through disruptive or difficult behaviour, the skipper has full authority to dismiss you from the yacht. In such an event you will have no recourse to any refund.

Flexibility:
Sailing trips are of an adventurous nature.

You must appreciate and acknowledge that your trip requires considerable flexibility.

Schedules and other parts of the trip will be subject to factors beyond our control, occurring at short notice, such as local and/or national circumstances or events, indisposition of the skipper and/or crew, defects in the yacht or its equipment, entry or customs difficulties, climatic and other unpredictable or unforeseeable circumstances.

Health and Travel requirements:

  1. Sailing can be a dangerous activity and requires an average level of fitness and good health. It is your responsibility to ensure that you obtain proper and detailed medical advice. Clients with existing medical problems and pregnant women should check with their GP.
  2. Sufferers of diabetes, multiple sclerosis, epilepsy, claustrophobia or depression should make this known to the Firm at the time of booking.
  3. Travel insurance cover is your responsibility. Be aware that a normal travel policy may not cover you for some geographical areas and there may be exclusions for what they describe as “hazardous sports” which may include sailing (especially in remote areas).

Complaints:
If you have a complaint against the Firm, you must first inform the skipper or any other representative of the Firm present during your trip, so that action can be taken to remedy the problem. If you are not satisfied with the response you should notify the Firm in writing within 21 days of the end of your trip.